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Weird

Public Sector Trolls? 7 "Institutional" Social Media Accounts That Let It Rip

The Ukraine government’s official Twitter account is using memes and GIFs to poke Moscow and draw attention to the risk of a Russian invasion. It is one of just a few institutional accounts that has decided not to be careful

Photo of a plastic figurine in front of a smartphone displaying social media icons

Funny, controversial and sometimes downright trolling

Laure Gautherin

From good humor to hate speech, you can find just about anything on social media. And it’s not just entertainers, or the anonymously angry: Our would-be public servants of the world have long since jumped into the fray, with provocateur presidents from Donald Trump to Jair Bolsonaro to Rodrigo Duterte.

But Twitter and Facebook and Instagram are also full of plenty of painfully careful (though sometimes very useful) accounts of public institutions, from offices of the prime minister to national weather services to local police stations.


Yet there are the rare occasions when such high standards of seriousness and neutrality from institutional social networks are tossed out the virtual window. This week, with rumors of war circulating between Ukraine and Russia, the already famously ironic Ukraine government Twitter account was at it again, posting a meme about the stress created by having Russia as a neighbor.

Because the institutional accounts are not attached to a name, one can only imagine what and who is setting them on the path to social media fame, or infamy. Here are some of the spiciest examples around the world:

UKRAINE GOING VIRAL

As threats of Russian invasion are looming over the border in Ukraine, the national government’s official verified Twitter account is cranking out the “content,” from memes to cartoons to straight-up silly GIFs. The meme of Putin and Co. as the cause of the worst kind of headache garnered both virality and global compassion.

NEW JERSEY-DELAWARE, TROLLING ACROSS STATE LINES

Though the cross-border stakes are far lower, the animosity between the U.S. states of New Jersey and Delaware has gotten heated on the respective official social media accounts.

The two accounts often hurl barbs at each other, including an April Fool’s Day missive where Delaware implied the two states would be merging and that NJ was offered a fresh start in this new geographical arrangement. To which the latter replied using the famous online expression “delete ur account”. This single tweet won close to 200k hearts and was proudly pinned on the state account — which by the way has, as a profile picture, Mandalorian’s “Baby Yoda” holding an enlightened shape of New Jersey — to appear first.

But New Jersey’s Twitter account does not take kindly to anyone (not only Delaware) taking online slaps at its reputation.

INFLUENCERS OF THE ICELAND POLICE

Iceland is known to be one of the safest countries in the world, with the lowest murder rate in Europe. One could thus wonder: What does its police force — one of the few on the planet not to carry a gun — do on a daily basis if it’s not fighting crime? The answer is: competing with all the top Instagram influencers, showering its page with wacky selfies, kittens, puppies, ice-creams and sled fun.

For several years now, Reykjavik’s metropolitan police have won users’ hearts on globally thanks to their pictures. But don’t be fooled, ensuring people’s safety is a tough task that “Lögreglan á höfuðborgarsvæðinu” put their whole heart into! You don’t maintain such order by just saving ducklings. Still...

SPAIN GUARDIA CIVIL MEMES

We don’t associate “branding” with law enforcement. Still, messages of safety and legality also need to pop up in feeds to get the point across. So Spain’s Guardia Civil knows few are going to remember a boring Public Service Announcement. So in between two traditional messages, the Guardia Civil makes sure some information gets across on Twitter, and beyond...

Bike + helmet = safety; Bike - helmet = lottery

Don’t leave your life in the Force’s hands

Many antivirus and systems have been invented to protect your computer but don’t forget the most effective of them all is common sense.

PS: Hiring Chuck Norris as an antivirus does not work.

FRENCH GENDARMERIE COMIC RELIEF

The département of the Vosges, in eastern France, is well known for its lakes and mountainous relief. On Twitter, it is also famous thanks to its anonymous community manager of the regional police force. For more than three years, he (all we know about the identity is that it’s a man) has maintained a good balance between official messages and online wit.

Desperately looking for the Sun. Age: 4,603 billion years old. Description: yellow ball 696,340 km wide. If you see it, please do not look it in the eyes and call MétéoFrance (the official weather institution).

Cherished by Twitter users, the anonymous community manager has become a nationwide phenomenon, winning over his big boss in the process. “If he’s listening: I will soon have him join the general management”, said Christian Rodriguez, head of the national gendarmerie (DGGN) on the TV show C à Vous back in May. And the invitation was duly received.

Thanks for the invite ;)

ISRAEL DEFENSE FORCE BACKFIRE

Humor is a powerful weapon that comes with a risk of backfire. The Israel Defense Force (IDF) has often experienced it on Twitter where the military authority sometimes chooses to use memes and other visuals to illustrate their fight against Hamas in Gaza. But such a tone can sometimes hit very bad notes on a social platform that has plenty to say about Israel’s policy toward Palestinians.

BIT OF CIA FUN

Another controversial international force that has spread its wings on Twitter is the U.S. Central Intelligence Agency. The spy outfit, for whatever lines it crosses in the real world, seems to have a knack for going just far enough to have fun with its public reputation.

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Future

AI Is Good For Education — And Bad For Teachers Who Teach Like Machines

Despite fears of AI upending the education and the teaching profession, artificial education will be an extremely valuable tool to free up teachers from rote exercises to focus on the uniquely humanistic part of learning.

Journalism teacher and his students in University of Barcelona.

Journalism students at the Blanquerna University of Barcelona, Catalonia, Spain.

© Sergi Reboredo via ZUMA press
Julián de Zubiría Samper

-Analysis-

BOGOTÁ - Early in 2023, Microsoft tycoon Bill Gates included teaching among the professions most threatened by Artificial Intelligence (AI), arguing that a robot could, in principle, instruct as well as any school-teacher. While Gates is an undoubted expert in his field, one wonders how much he knows about teaching.

As an avowed believer in using technology to improve student results, Gates has argued for teachers to use more tech in classrooms, and to cut class sizes. But schools and countries that have followed his advice, pumping money into technology at school, or students who completed secondary schooling with the backing of the Bill and Melinda Gates Foundation have not attained the superlative results expected of the Gates recipe.

Thankfully, he had enough sense to add some nuance to his views, instead suggesting changes to teacher training that he believes could improve school results.

I agree with his view that AI can be a big and positive contributor to schooling. Certainly, technological changes prompt unease and today, something tremendous must be afoot if a leading AI developer, Geoffrey Hinton, has warned of its threat to people and society.

But this isn't the first innovation to upset people. Over 2,000 years ago, the philosopher Socrates wondered, in the Platonic dialogue Phaedrus, whether reading and writing wouldn't curb people's ability to reflect and remember. Writing might lead them to despise memory, he observed. In the 18th and 19th centuries, English craftsmen feared the machines of the Industrial Revolution would destroy their professions, producing lesser-quality items faster, and cheaper.

Their fears were not entirely unfounded, but it did not happen quite as they predicted. Many jobs disappeared, but others emerged and the majority of jobs evolved. Machines caused a fundamental restructuring of labor at the time, and today, AI will likely do the same with the modern workplace.

Many predicted that television, computers and online teaching would replace teachers, which has yet to happen. In recent decades, teachers have banned students from using calculators to do sums, insisting on teaching arithmetic the old way. It is the same dry and mechanical approach to teaching which now wants to keep AI out of the classroom.

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