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The 9/11 Decade: Business No Longer As Usual As Security Becomes Central To Companies

The attacks of 10 years ago have fundamentally changed the ways that U.S. companies function, with security at the center of business operations from Wall Street to the Mall of America.

A security agent patrols a mall (Daquella Manera)
A security agent patrols a mall (Daquella Manera)
Caroline Talbot and Laurance N'kaoua

NEW YORK - Less than 24 hours after the towers came down, companies were already rolling up their sleeves. The attacks of 9/11 meant the entire management process needed to be checked: from communication, employee safety and the protection of business travelers to identity checks for new recruits, risk assessment, emergency evacuation plans and team crisis management training. Ten years later, where are we on these fronts? Have the Sep. 11 attacks substantially changed the way America works?

In the wake of the tragedy, a flood of federal plans and anti-terrorist laws forced some sectors, like the air sector, to evolve. Since 2001, the chemical industry alone has spent $10 billion on security. As for the 104 nuclear power plants, $2.1 billion were invested in equipment and human resources, with 8,000 armed men - thirty percent more than 10 years ago – providing round-the-clock security controls.

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Mariateresa Fichele

Fifteen years ago, Francesco kept busy by scamming people. He was a regular visitor to the beaches of Terracina, south of Rome, where he was caught several times selling counterfeit Ray-Ban sunglasses. Then came the drugs, which fed a serious substance-induced psychosis and eventually he tested positive for HIV.

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